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Store Policy as at: 1st January 2008
   

Freight:
A freight charge of approx 10% - 20% will be added, you will be contacted with confirmation of your order and exact freight cost prior to shipping. Due to the wide variety of products, and their nature (and of course, the Cook Strait), it is not possible to have freight pricing available on the site at this stage. Sorry for any inconvenience this may cause.

FOR THOSE CUSTOMERS WHO DO NOT HAVE A STOCKIEST IN THEIR AREA. PLEASE FREE PHONE 0800-3299714 FOR AVAILABILITY AND DELIVERY DETAILS.

G.S.T:
All prices are inclusive of G.S.T

Delivery:
Delivery within 7 days. Some deliveries (eg large orders) may take slightly longer. You will be contacted if this is the case.

Privacy:
Country Village Stoneware has a firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.

Our site uses an order form for customers to place orders and request information. We collect customer's contact information (such as email address), delivery information (such as physical address) and financial information (such as credit card numbers).

This information is used to send orders to our customers, get in touch with the customer when necessary and to bill the customer for products and services.

We do not collect personal information without your knowledge and permission, nor do we resell or distribute any site visitor data, including information that may be collected as a natural by-product of your visit.

This site may contain links to other sites. Country Village Stoneware is not responsible for the privacy practices or the content of such websites.

Store Security:
Country Village Stoneware is Netscape Secure. Secure mode allows you to pass securely encrypted data over the Internet. The latest versions of Netscape Navigator and Microsoft Internet Explorer both support secure mode.

Netscape secure documents can be identified by the unbroken doorkey icon on a blue background in the bottom left corner of the Netscape Navigator window. In addition, the colorbar across the top of the content area is blue for secure documents. Microsoft secure documents have a small closed padlock in the bottom right corner of the Internet Explorer window.

You can enter your credit card number on a secure form and transmit the form over the Internet to a secure server without risk of an intermediary obtaining your credit card information.

All credit card details sent Country Village Stoneware are stored securely in a non-networked customer database and are not revealed to any other parties.